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Word 2003 keeps asking for product key

    Question

  • Don't know if this is the right forum to state this question but here goes:

    A friend has XP Home and Word 2003. Recently, Word started asking her for the product key [for no reason that she can figure out]. Word came with her laptop and after typing in the key from the disk box, it says it's the wrong number. Got any suggestions? Is there a virus out there that could cause this and if so what is it? Could one of those automatic OS updates caused this?

    She can't use it because it won't recognize the number. Why is this?

    Thanks,

    Ellen
    Sunday, September 21, 2008 2:25 AM

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