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Watson Error Reporting Client error during install

    Question

  • Thanks in advance for any info.

     

    Trying to install on XP SP2, latest updates, etc., but I am receiving the error below:

    The following platform components failed to install and will need to be manually installed before setup can proceed: Watson Error Reporting Client: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

     

    Since the "Watson Error Reporting Client" is not available for removal via Control Panel, are there any hacks to get around this?

     

     

    Thanks,

     

    Morgan

    Saturday, June 02, 2007 1:07 AM

All replies

  • This likely is not supported, but it seemed to work.

     

    Go to the \msi folder and find setup32.xml and SetupClientUI32.xml.

     

    In each file, there is a node named <Feature Name="PLATFORM_BASELINE">. Comment out the section <RequiredComponent Name="WATSON20"/>

     

     

    Morgan

    Sunday, June 03, 2007 4:26 PM