Metadata going missing from sharepoint 2007 using Excel 2007 SP3

Question

Hi,

I have an interesting problem. Some of our users are reporting a problem that when they open an excel document the metadata is there. They edit the document and then save and the metadata disappears,

This happens only on xlsx documents and when I convert it back to xls the metadata remains.

I have delete IE temporary files, removed the cached sharepoint documents but to no. I have checked all the sharepoint add-ons for IE they are all there, repaired the office install none of which worked

Any ideas and help would be much appreciated

Will

Answer 1

Hi Will,

Did you mean that the "Metadata" was the Document Information Panel in Excel 2007 file and disappeared ?

You can try to enable it from SharePoint library or from Excel application, please refer to the following article for more information,

http://vanillacloud.com/2009/02/word-2007-how-to-hide-document-properties-panel-from-sharepoint-server/

Thanks

---

Daniel Yang

TechNet Community Support

Answer 2

Hi Daniel,

Unfourtunately this didn't help, its the metadata on the actual sharepoint list that was going missing. This has been resloved now by deleting that document and recreating it.

Thanks

Will Wright