Records Centre Access Denied and other issues

Question

 

Hi all,

 

First issue is ... when creating a records centre (Called "Document Archive") at some point during the creation process a page appears that states "Access denied" - on both the production and dev environment.

 

The Records Centre still gets created so I add the link etc to the App Management section of Central Admin, and test sending a document to the centre.  This works fine and the doc is placed in the Unclassified Records library in the records centre.

 

The next issue is I create a new library and record routing entry for a specific content type.  I get the following error:

"An Error occurred while sending the file to the Document Archive Records Center."

It seems to be as though the Send To\Document Archive process cannot locate the new document library or there is a permissions problem.

 

Anyone have any clues as to what the solutions are?

 

Cheers,

Pete.

 

EDIT:

This is the link (x'd out) added to central admin incase I have done it wrong:

http://xxxx.xxxxxxx.biz/SiteDirectory/DocArchive/_vti_bin/officialfile.asmx

Answer 1

 

Actually, never mind folks - created a Records Centre under a new site collection and that works fine.

Answer 2

I am also geting an "access denied" error while creating either a Records centre subsite or a site collection. However I was successfully able to create it using STSADM command line utility. see if it works for you too.

 

stsadm -o createsite -url http://<web app URL>/sites/RCM -owneremail <email ID> -sitetemplate OFFILE#1 -title Demo -ownerlogin <domain\userID>

The template ID - OFFILE#1 is for the records centre template.

You can find complete list of template IDs from

http://blumenthalit.net/blog/Lists/Posts/Post.aspx?ID=45 

 

Thanks, Himani