Mittwoch, 29. Februar 2012 22:25
I'm using the WinXp OS but I'm not very tech-savvy. I can't seem to get KB2633880 and KB2656252 .Net Framework updates to install, no matter how many time I try. Can someone please send me a step-by-step instruction sheet to solve this problem? I've already tried the MSN Fix It option. I know how to get into my C drive and can follow explicit instructions for making registry changes and I know how to enter search codes in the "Run" function, so If the directions are clear enough I should be able to follow them. Microsoft wants to charge me $60 am hoping that someone here knows what to do. Please contact me at firstname.lastname@example.org if you have the solution.
When I go into Add/Remove Programs I see that I have many updates downloaded for .Net Framework 1.1, 2, 3 and 3.5 including some Service Packs.
Up until recently I've never had any problems like this.
Thanks in advance for any help you can provide!
Donnerstag, 1. März 2012 09:43Moderator
I am quite sure, that it is possible to get community support on your issue, too. But please be aware that this forum does not cover .Net installation issues. The forum at http://social.msdn.microsoft.com/Forums/ar/netfxsetup/threads covers .Net Setup problems. (Also be aware, that normaly nobody will help you through email. People help inside the forums so others who have the same problem can find the solution, too!)
One way is always to try to repair a .Net framework installation or to uninstall and then reinstall it. It is quite easy and straight forward for .Net 4 but older .Net Frameworks cannot be uninstalled easily. But there are some cleanup tools available so I am quite sure that you can find a lot of ideas if you search for "repair .net framework x" - Important is to specify, which .Net Framework you want to repair.
I just checked the first KB and it targets .Net Framework 2 - so I just looked up how you could repair or reinstall .Net Framework 2 for you:
http://support.microsoft.com/kb/306160 - How to repair an existing Installation of the .Net frameworkhttp://support.microsoft.com/kb/908077 - How to remove and then reinstall the .Net Framework 2.0
http://social.msdn.microsoft.com/Forums/en-CA/netfxsetup/thread/8d458e92-3001-49ab-a4b1-637af4c4beeb - This thread also links a cleanup tool which might be usefull.
I think I would try all three things first - starting from the top (so 1st reinstall as Microsoft thinks that it should work, then an uninstall and reinstall as Microsoft tells us how it should work and last I would try 3rd party tools.)
With kind regards,
Samstag, 3. März 2012 01:07
Konrad has given you excellent advice.
I would like to add that it is very important that you repost in the .NET Framework Setup forum, here:
so the people most knowledgeable on and interested in your problem will see it.
You also should use the .NET Framework verification tool to make sure your installed frameworks are not corrupt:
You run the tool for each installed framework. For each run, the first ~15 lines of tool output will show all .NET Frameworks found. The last ~15 lines will show you the verification results.
As you have Windows XP, which does not include any .NET Frameworks as part of the OS, you will be able to remove any .NET Frameworks found to be corrupt.
Please let us know your verification results.
- Als Antwort vorgeschlagen Jeff Braaten [MSFT] Samstag, 3. März 2012 20:45