Changes in Bug Template

Question

Hi,

 In the section where it has "date raised by customer" etc,
 could we a new drop down, "Method of receipt", with the options - "Phone" - tick box - if selected, box for "UCID"

 or

 "Email/Letter/fax" - tick box - if selected, another drop down - "Attached" - Yes/No

 Could we have it basically so that its a mandatory requirement, they have to fill in how the complaint is received. And if they say phone, they have to put something in the   UCID box. If they say "Email/Letter/Fax", they have to say whether its attached - yes or no.

 I'd really like this whole section mandatory because its a regulatory requirement.

Could You please provide steps to achieve above requirement.

Regards

Sreedhar

Answer 1

Hi Sreedhar!

Try to use WHEN rule for fields like this:

<FieldDefinition refname="Sreedhar.UCID" name="UCID" type="String">
  <WHEN field="Sreedhar.MethodOfReceipt" value="Phone">
    <REQUIRED />
  </WHEN>
</FieldDefinition>

or if you use power tools:

Answer 2

Sreedhaar,

As Aleksander already pointed out you can use the WHEN clouse to point that a field is required.

You can find more information on the following MSDN page:

http://msdn.microsoft.com/en-us/library/ms194966.aspx

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Please remember to mark the replies as answers if they help. --- Success, Damir

Answer 3

Hi,

Thanks, it will help us to solve the problem.

Regards

Sreedhar