6. března 2012 12:52
In the section where it has "date raised by customer" etc,
could we a new drop down, "Method of receipt", with the options - "Phone" - tick box - if selected, box for "UCID"
"Email/Letter/fax" - tick box - if selected, another drop down - "Attached" - Yes/No
Could we have it basically so that its a mandatory requirement, they have to fill in how the complaint is received. And if they say phone, they have to put something in the UCID box. If they say "Email/Letter/Fax", they have to say whether its attached - yes or no.
I'd really like this whole section mandatory because its a regulatory requirement.
Could You please provide steps to achieve above requirement.
6. března 2012 13:46
Try to use WHEN rule for fields like this:
<FieldDefinition refname="Sreedhar.UCID" name="UCID" type="String">
<WHEN field="Sreedhar.MethodOfReceipt" value="Phone">
or if you use power tools:
6. března 2012 13:52
As Aleksander already pointed out you can use the WHEN clouse to point that a field is required.
You can find more information on the following MSDN page:
Please remember to mark the replies as answers if they help. --- Success, Damir
- Upravený Damir Varga 6. března 2012 13:52
7. března 2012 10:20
Thanks, it will help us to solve the problem.